Shipping Policy

We are committed to delivering your orders safely and efficiently. Please review our shipping policy for important details:

  1. Shipping Locations:

    • We ship across Pakistan, covering all major cities and towns.
    • For remote areas, please contact us to confirm delivery availability.

  2. Shipping Time:

    • Orders are processed within 1-3 business days after confirmation.
    • Delivery usually takes 3-7 business days depending on your location. Please note that delivery times may vary slightly for remote areas.

  3. Shipping Charges:

    • Standard Shipping: A flat rate of PKR 99 applies to all orders.
    • Free Shipping: Orders over PKR 5000 qualify for free standard shipping.
    • Additional charges may apply for express delivery options, where available.

  4. Order Tracking:

    • Once your order is dispatched, you will receive a tracking number via email or SMS.
    • You can use this tracking number to check your delivery status online or contact our customer support for assistance.

  5. Cash on Delivery (COD):

    • We offer Cash on Delivery (COD) as a payment option in selected areas. Additional charges may apply for COD services.

  6. Order Delays:

    • While we aim to deliver on time, unforeseen delays may occur due to weather, holidays, or other factors.
    • We will keep you informed of any significant delays and do our best to resolve the issue promptly.

  7. Incorrect Address:

    • Please ensure all shipping details are accurate at checkout. We cannot be responsible for delays or non-delivery due to incorrect or incomplete addresses.

  8. Damaged or Missing Items:

    • If your order arrives damaged or incomplete, please notify us within 48 hours of delivery. We will work with you to replace or refund the item as needed.

Thank you for shopping with us! We strive to make your experience smooth and enjoyable. For questions about our shipping policy, please contact our customer support team.